{"id":5165,"date":"2025-04-03T10:01:53","date_gmt":"2025-04-03T10:01:53","guid":{"rendered":"https:\/\/www.ovidias.com\/faq\/"},"modified":"2026-02-13T11:27:33","modified_gmt":"2026-02-13T11:27:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ovidias.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5165\" class=\"elementor elementor-5165 elementor-457\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb48028 e-con-full e-flex e-con e-parent\" data-id=\"eb48028\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3612d21 elementor-widget elementor-widget-heading\" data-id=\"3612d21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8498c75 e-flex e-con-boxed e-con e-parent\" data-id=\"8498c75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4fcb46 elementor-widget elementor-widget-heading\" data-id=\"f4fcb46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">allgemeine Fragen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3493f9a e-con-full e-flex e-con e-parent\" data-id=\"3493f9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8390cbf elementor-widget elementor-widget-n-accordion\" data-id=\"8390cbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1370\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1370\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wie werden die belgischen Pralinen verpackt? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1370\" class=\"elementor-element elementor-element-0769176 e-flex e-con-boxed e-con e-child\" data-id=\"0769176\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d273d6a elementor-widget elementor-widget-text-editor\" data-id=\"d273d6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Wie werden die belgischen Pralinen verpackt?<\/span><\/p><p><span style=\"font-weight: 400;\">Jede Praline wird im sogenannten \u201eFreshpack\u201c einzeln verpackt. Sobald die Dose oder Schachtel ge\u00f6ffnet wurde, sch\u00fctzt dieses die Pralinen gegen \u00e4u\u00dfere Einfl\u00fcsse, wie Feuchtigkeit, Bakterien etc. Sie werden in einem K\u00fchlraum bei Temperaturen zwischen 0\u00b0C und + 7 \u00b0C gelagert. Ihre Hand ist die erste, die diese Praline ber\u00fchrt. <\/span><\/p><p><span style=\"font-weight: 400;\">F\u00fcr die Pralinen in Dosen, werden die Belgischen Pralinen unter Schutzatmosph\u00e4re in der Dose verpackt, ohne Beigabe von Konservierungsmitteln.<\/span><\/p><p><span style=\"font-weight: 400;\">Weitere Infos: https:\/\/www.ovidias.com\/de\/nachhaltigkeit\/<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1371\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1371\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wie lagere ich meine belgischen Pralinen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1371\" class=\"elementor-element elementor-element-ef05fa7 e-con-full e-flex e-con e-child\" data-id=\"ef05fa7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bc5c22 elementor-widget elementor-widget-text-editor\" data-id=\"2bc5c22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ohne Zweifel wollen Sie in den optimalen Genuss Ihrer belgischen Pralinen kommen. Bewahren Sie Ihre belgische Schokolade darum direkt nach der Lieferung im K\u00fchlschrank auf (0\u00b0C bis + 7\u00b0C). So kann die Qualit\u00e4t bis zum angegebenen Haltbarkeitsdatum garantiert werden.   <\/span><\/p><p><span style=\"font-weight: 400;\">Wenn die Pralinen zu warm aufbewahrt werden, bildet sich eine wei\u00dfe Schicht auf der Schokolade. Diese Schicht ist unsch\u00e4dlich und verschwindet, wenn die Schokolade in Ihrem Mund schmilzt.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1372\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1372\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Was ist Ganache? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1372\" class=\"elementor-element elementor-element-3520cfe e-con-full e-flex e-con e-child\" data-id=\"3520cfe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47f212b elementor-widget elementor-widget-text-editor\" data-id=\"47f212b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Wenn die Pralinen zu warm aufbewahrt werden, bildet sich eine wei\u00dfe Schicht auf der Schokolade. Diese Schicht ist unsch\u00e4dlich und verschwindet, wenn die Schokolade in Ihrem Mund schmilzt.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1373\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1373\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Was ist Nugat? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1373\" class=\"elementor-element elementor-element-88f169f e-con-full e-flex e-con e-child\" data-id=\"88f169f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76fb157 elementor-widget elementor-widget-text-editor\" data-id=\"76fb157\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nugat ist eine Paste auf Basis von Haseln\u00fcssen, Mandeln und Zucker. Als F\u00fcllung wird diese Paste mit Schokolade und\/oder Butter und eventuell einem nat\u00fcrlichen Aroma vermischt. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1374\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1374\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Was, wenn ich eine Allergie habe? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1374\" class=\"elementor-element elementor-element-5c8d9e0 e-flex e-con-boxed e-con e-child\" data-id=\"5c8d9e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-baaad31 elementor-widget elementor-widget-text-editor\" data-id=\"baaad31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Auf unserer Seite mit den N\u00e4hrwerten finden Sie eine detaillierte Beschreibung der Allergene je Praline. M\u00f6gliche Allergene sind auch je Dose oder Schachtel aufgelistet.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1375\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1375\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Ist in unseren Pralinen Alkohol? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1375\" class=\"elementor-element elementor-element-9acb437 e-flex e-con-boxed e-con e-child\" data-id=\"9acb437\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4107975 elementor-widget elementor-widget-text-editor\" data-id=\"4107975\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Einige der Pralinen in unserem Sortiment enthalten Alkohol.\u00a0<\/span><\/p><p>Haben Sie Fragen dazu? Dann kontaktieren Sie uns per E-Mail: <a href=\"mailto:contact@ovidias.com\">contact@ovidias.com<\/a> oder telefonisch unter +32 89 695 000.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1376\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1376\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Ich habe eine Beschwerde. An wen wende ich mich mit meinen Fragen?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1376\" class=\"elementor-element elementor-element-eca12c9 e-flex e-con-boxed e-con e-child\" data-id=\"eca12c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0710b4 elementor-widget elementor-widget-text-editor\" data-id=\"b0710b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Eine Beschwerde wird bei Ovidias, den festgelegten Prozeduren in unserem Qualit\u00e4tshandbuch folgen, formell behandelt.\u00a0<\/span><\/p><p>Kontaktieren Sie uns per E-Mail: <a href=\"mailto:contact@ovidias.com\">contact@ovidias.com<\/a> oder telefonisch unter +32 89 695 000.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1377\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1377\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Welche Qualit\u00e4tsanforderungen erf\u00fcllt Ovidias? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1377\" class=\"elementor-element elementor-element-1a24ee2 e-flex e-con-boxed e-con e-child\" data-id=\"1a24ee2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bd9809 elementor-widget elementor-widget-text-editor\" data-id=\"6bd9809\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ovidias verf\u00fcgt \u00fcber Zertifikate, die den IFS-, BRC- und ACG-Qualit\u00e4tsnormen entsprechen. All diese Anforderungen erf\u00fcllen wir mit einem Prozentsatz auf h\u00f6chstem Niveau. Diese Kontrollsysteme entsprechen den strengsten Normen der heutigen Gesetzgebung im Bereich Nahrungsmittel, deren Umsetzung bei j\u00e4hrlichen, unabh\u00e4ngigen Kontrollen \u00fcberpr\u00fcft wird.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1378\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1378\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wie mann eine Dose Ovidias Pralinen o\u0308ffnen muss? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1378\" class=\"elementor-element elementor-element-fbd27f3 e-flex e-con-boxed e-con e-child\" data-id=\"fbd27f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c219eb elementor-widget elementor-widget-text-editor\" data-id=\"0c219eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">\u00d6ffnen &#8211; essen &#8211; teilen &#8211; wiederholen. So geht das mit einer Dose Pralinen von Ovidias <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1379\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1379\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wie lange kann ich die Pralinen aufbewahren? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1379\" class=\"elementor-element elementor-element-5e5dc05 e-flex e-con-boxed e-con e-child\" data-id=\"5e5dc05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-940346d elementor-widget elementor-widget-text-editor\" data-id=\"940346d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Wir geben den Pralinen eine Haltbarkeit von 3 Monaten, wenn sie im K\u00fchlschrank aufbewahrt werden.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16869db e-flex e-con-boxed e-con e-parent\" data-id=\"16869db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-444b6d4 elementor-widget elementor-widget-heading\" data-id=\"444b6d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fragen zum Versand<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8a4af7 e-con-full e-flex e-con e-parent\" data-id=\"b8a4af7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62579f0 elementor-widget elementor-widget-n-accordion\" data-id=\"62579f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1030\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1030\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Meine Dosen oder Schachteln sind besch\u00e4digt, was nun? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1030\" class=\"elementor-element elementor-element-8d6060a e-flex e-con-boxed e-con e-child\" data-id=\"8d6060a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-864cfad elementor-widget elementor-widget-text-editor\" data-id=\"864cfad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Senden Sie uns eindeutige Fotos von den besch\u00e4digten Dosen oder Schachtel zu und wir k\u00fcmmern uns sofort um eine L\u00f6sung.<\/span><\/p><p>Kontaktieren Sie uns per E-Mail: <a href=\"mailto:contact@ovidias.com\">contact@ovidias.com<\/a> oder telefonisch unter +32 89 695 000.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1031\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1031\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> DPD Zustellung <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1031\" class=\"elementor-element elementor-element-bd71bd6 e-con-full e-flex e-con e-child\" data-id=\"bd71bd6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d49fe2 elementor-widget elementor-widget-text-editor\" data-id=\"2d49fe2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Wir bieten eine flexible Lieferung via DPD Predict an. DPD informiert Sie stets im Voraus, an welchem Tag Ihr Paket zugestellt wird. <\/span><\/p><p><span style=\"font-weight: 400;\">Passt das Datum Ihnen nicht? Das ist kein Problem, Sie k\u00f6nnen den Zeitpunkt der Zustellung ver\u00e4ndern: <\/span><\/p><ul><li><span style=\"font-weight: 400;\">Abholung in einem Pickup Paketshop in der N\u00e4he<\/span><\/li><li>Zustellung an einem anderen Tag<\/li><li>Zustellung an eine andere Adresse<\/li><li>Zustellung an einem sicheren Ort<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1032\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1032\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kann ich meine Bestellung an eine andere Adresse liefern lassen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1032\" class=\"elementor-element elementor-element-7b1ea7d e-con-full e-flex e-con e-child\" data-id=\"7b1ea7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e68b9d6 elementor-widget elementor-widget-text-editor\" data-id=\"e68b9d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Das ist m\u00f6glich. Falls Sie tags\u00fcber nicht zu Hause sind, k\u00f6nnen Sie die Pralinen auch an eine andere Adresse liefern lassen (Familie, Freunde, Arbeitsplatz etc.) oder eine Zustellung in einem Pickup Paketshop in der N\u00e4he. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1033\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1033\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Was passiert, wenn ich zum Zeitpunkt der Zustellung nicht zuhause bin? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1033\" class=\"elementor-element elementor-element-63e5d5f e-con-full e-flex e-con e-child\" data-id=\"63e5d5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c5b723 elementor-widget elementor-widget-text-editor\" data-id=\"9c5b723\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Kein Problem. Ihr Paket wird zu einem Pickup Paketshop in Ihrer N\u00e4he gebracht. So erhalten Sie Ihr Paket so schnell wie m\u00f6glich und k\u00f6nnen selbst entscheiden, wann Sie es abholen m\u00f6chten.  <\/span><\/p><p><span style=\"font-weight: 400;\">Triefft DPD den Empf\u00e4nger bei der Zustellung nicht an, erhalten Sie von DPD eine Paketinfo-Karte. Diese erkl\u00e4rt, wie Sie schnell und bequem an Ihrre Sendung kommen. Mit der Karte informiert DPD zum Beispiel dar\u00fcber, dass ein Paket am gew\u00fcnschten Ort abgestellt wurde oder bei einem Nachbarn oder in einem Pickup Paketshop zur Abholung bereit liegt. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1034\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1034\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kann ich meine Bestellung in ein Krankenhaus liefern lassen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1034\" class=\"elementor-element elementor-element-c5afe27 e-flex e-con-boxed e-con e-child\" data-id=\"c5afe27\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6a1e1d elementor-widget elementor-widget-text-editor\" data-id=\"b6a1e1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ja, das ist m\u00f6glich. Die Bestellung wird dann an der Rezeption abgegeben. Geben Sie bitte eindeutig den Namen der Kontaktperson an, damit das Paket der richtigen Person \u00fcbergeben wird.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1035\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1035\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Werde ich \u00fcber den Zeitpunkt der Zustellung informiert? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1035\" class=\"elementor-element elementor-element-e1cee12 e-flex e-con-boxed e-con e-child\" data-id=\"e1cee12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5dc5ac1 elementor-widget elementor-widget-text-editor\" data-id=\"5dc5ac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">DPD informiert Sie stets im Voraus, an welchem Tag Ihr Paket zugestellt wird. Passt das Datum Ihnen nicht? Das ist kein Problem, Sie k\u00f6nnen den Zeitpunkt der Zustellung ver\u00e4ndern: <\/span><\/p><ul><li><span style=\"font-weight: 400;\">Abholung in einem Pickup Paketshop in der N\u00e4he<\/span><\/li><li>Zustellung an einem anderen Tag<\/li><li>Zustellung an eine andere Adresse<\/li><li>Zustellung an einem sicheren Ort<\/li><\/ul><p><span style=\"font-weight: 400;\"><br \/>Am Tag der Zustellung selbst werden Sie per E-Mail \u00fcber das Zeitfenster (eine halbe Stunde) informiert, innerhalb dessen Ihr Paket zugestellt wird.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1036\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1036\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wie hoch sind die Versandkosten? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1036\" class=\"elementor-element elementor-element-8bd2326 e-flex e-con-boxed e-con e-child\" data-id=\"8bd2326\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-323641c elementor-widget elementor-widget-text-editor\" data-id=\"323641c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Kaufbetrag ist weniger als \u20ac35: 8,95 \u20ac f\u00fcr den Versand innerhalb Deutschland.<\/span><\/p><p><strong>KOSTENLOSE Lieferung ab \u20ac 35<\/strong><\/p><p><span style=\"font-weight: 400;\">Die Versandkosten f\u00fcr folgende europ\u00e4ische L\u00e4nder bei einem Einkaufswert unter 35 \u20ac betragen:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">Niederlande: 8,95 \u20ac<\/span><\/li><li>Luxemburg: \u20ac 6,95<\/li><li>Deutschland: \u20ac 8,95<\/li><li>Frankreich: 10,95 \u20ac (+ Zuschlag von 40\u20ac f\u00fcr Korsika)<\/li><li>D\u00e4nemark: \u20ac 19,95<\/li><li>Irland: \u20ac 17,95<\/li><li>Italien: \u20ac 19,95 (+ Zuschlag von 40\u20ac f\u00fcr Sizilien)<\/li><li>\u00d6sterreich: \u20ac 17,95<\/li><li>Spanien: \u20ac 17,95<\/li><\/ul><p><span style=\"font-weight: 400;\"><br \/>Die KOSTENLOSE Lieferung ab 35 \u20ac gilt auch f\u00fcr die oben genannten europ\u00e4ischen L\u00e4nder.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b49823b e-flex e-con-boxed e-con e-parent\" data-id=\"b49823b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7d5bed elementor-widget elementor-widget-heading\" data-id=\"c7d5bed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fragen zum Webshop<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f159fc6 e-con-full e-flex e-con e-parent\" data-id=\"f159fc6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-151d39e elementor-widget elementor-widget-n-accordion\" data-id=\"151d39e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2210\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2210\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wie werden die Pralinen versandt? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2210\" class=\"elementor-element elementor-element-97e37bd e-flex e-con-boxed e-con e-child\" data-id=\"97e37bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a823e85 elementor-widget elementor-widget-text-editor\" data-id=\"a823e85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-medium wp-image-7542\" src=\"https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-300x240.jpg\" alt=\"ballotin_verpakking\" width=\"300\" height=\"240\" srcset=\"https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-300x240.jpg 300w, https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-1024x818.jpg 1024w, https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-768x614.jpg 768w, https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-1536x1227.jpg 1536w, https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-2048x1636.jpg 2048w, https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-1080x863.jpg 1080w, https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-scaled.jpg 2000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><p><span style=\"font-weight: 400;\">Unsere Transportverpackung wurde f\u00fcr den Versand von gek\u00fchlten Produkten optimiert. Wir verwenden eine Styropordose und f\u00fcgen K\u00fchlelemente hinzu. So behalten Ihre Pralinen beim Transport ihren einwandfreien Zustand. <\/span><\/p><p><span style=\"font-weight: 400;\">Durch korrektes Trennen\/Sortieren des Verpackungsmaterials tragen Sie zum Umweltschutz bei.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2211\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2211\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kann ich auch als Unternehmen online Pralinen bestellen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2211\" class=\"elementor-element elementor-element-e78df7b e-con-full e-flex e-con e-child\" data-id=\"e78df7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e9a54c elementor-widget elementor-widget-text-editor\" data-id=\"2e9a54c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ja, Sie k\u00f6nnen auch als Unternehmen bei uns belgische Schokolade bestellen und kaufen.<br \/>Schicken Sie uns eine E-Mail an <a href=\"mailto:contact@ovidias.com\">contact@ovidias.com<\/a> und wir helfen Ihnen gerne weiter. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-266159d e-flex e-con-boxed e-con e-parent\" data-id=\"266159d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51b9044 elementor-widget elementor-widget-heading\" data-id=\"51b9044\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fragen zu Zahlung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de65918 e-con-full e-flex e-con e-parent\" data-id=\"de65918\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6856dff elementor-widget elementor-widget-n-accordion\" data-id=\"6856dff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1090\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1090\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wie kann ich bezahlen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1090\" class=\"elementor-element elementor-element-c1318ee e-flex e-con-boxed e-con e-child\" data-id=\"c1318ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87973a5 elementor-widget elementor-widget-text-editor\" data-id=\"87973a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Es gibt verschieden Zahlungsm\u00f6glichkeiten:<\/span><\/p><p> <\/p><p><span style=\"font-weight: 400;\">Bancontact \/ Mistercash<\/span><\/p><p><span style=\"font-weight: 400;\">Creditcard, o.a. MasterCard en Visa<\/span><\/p><p><span style=\"font-weight: 400;\">PayPal<\/span><\/p><p><span style=\"font-weight: 400;\">Was tun, wenn bei der Bezahlung Probleme auftreten?<\/span><\/p><p><span style=\"font-weight: 400;\">Falls bei der Bezahlung Probleme auftreten, raten wir Ihnen, mit uns Kontakt aufzunehmen.<br>Wir helfen Ihnen so schnell wie m\u00f6glich weiter. <\/span><\/p><p> <\/p><p><span style=\"font-weight: 400;\">R\u00fcckerstattungen &amp; R\u00fccksendungen<\/span><\/p><p><span style=\"font-weight: 400;\">F\u00fcr unsere Produkte sind keine R\u00fcckerstattungen vorgesehen. Falls wir uns in bestimmten Ausnahmef\u00e4llen und aus besonderen Gr\u00fcnden heraus auf eigene Initiative hin f\u00fcr eine R\u00fcckerstattung entschlie\u00dfen, f\u00fchren wir die R\u00fcckerstattung auf demselben Weg durch, auf dem die urspr\u00fcngliche Transaktion durchgef\u00fchrt wurde, es sei denn, dies wurde ausdr\u00fccklich anders angegeben. F\u00fcr die R\u00fcckerstattung entstehen keine zus\u00e4tzlichen Kosten. Wir tun unser M\u00f6glichstes, Ihnen den Kaufbetrag innerhalb von 5 Werktagen zur\u00fcckzuerstatten.    <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1091\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1091\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Sie verf\u00fcgen \u00fcber einen Angebots- oder Gutscheincode? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1091\" class=\"elementor-element elementor-element-07fe248 e-con-full e-flex e-con e-child\" data-id=\"07fe248\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-beee6c7 elementor-widget elementor-widget-text-editor\" data-id=\"beee6c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Sie k\u00f6nnen Ihren Angebots- oder Gutscheincode einfach im Einkaufswagen unter der Option \u201eGutscheincode hinzuf\u00fcgen\u201c eingeben. Der Gutscheincode ist bis zum angegebenen Datum g\u00fcltig. <\/span><\/p><p><span style=\"font-weight: 400;\">Der Gutscheincode kann nur einmal verwendet werden und er kann nicht gegen Geld eingetauscht werden. Der Betrag des Gutscheincodes ist vollst\u00e4ndig zu gebrauchen. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e184ac e-flex e-con-boxed e-con e-parent\" data-id=\"9e184ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb25bf5 elementor-widget elementor-widget-heading\" data-id=\"eb25bf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fragen zu meiner Bestellung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3945171 e-con-full e-flex e-con e-parent\" data-id=\"3945171\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bf35dd elementor-widget elementor-widget-n-accordion\" data-id=\"8bf35dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1460\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1460\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Fragen zu meiner Bestellung <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1460\" class=\"elementor-element elementor-element-6a669db e-flex e-con-boxed e-con e-child\" data-id=\"6a669db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abf3ca9 elementor-widget elementor-widget-text-editor\" data-id=\"abf3ca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nachdem Sie eine Bestellung platziert haben und Ihr Paket unser Lager verlassen hat, empfangen Sie eine Mail mit einem Track &amp; Trace-Link. Hiermit k\u00f6nnen Sie den Status Ihrer Bestellung verfolgen. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1461\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1461\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kann ich meine Bestellung \u00e4ndern? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"29\" height=\"24\" viewBox=\"0 0 29 24\" fill=\"none\"><path d=\"M21.75 9L14.5 15L7.25 9\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"30\" viewBox=\"0 0 25 30\" fill=\"none\"><path d=\"M9.5 7.75L15.5 15L9.5 22.25\" stroke=\"#222222\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1461\" class=\"elementor-element elementor-element-3d338bf e-con-full e-flex e-con e-child\" data-id=\"3d338bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7dd27dd elementor-widget elementor-widget-text-editor\" data-id=\"7dd27dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Sie haben Ihre Bestellung abgeschlossen, haben aber etwas vergessen oder wollen noch etwas \u00e4ndern? Dann nehmen Sie sofort Kontakt mit uns auf. Solange die Bestellung unser Lager noch nicht verlassen hat, k\u00f6nnen wir diese noch \u00e4ndern.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ allgemeine Fragen Wie werden die belgischen Pralinen verpackt? Wie werden die belgischen Pralinen verpackt? Jede Praline wird im sogenannten \u201eFreshpack\u201c einzeln verpackt. Sobald die Dose oder Schachtel ge\u00f6ffnet wurde, sch\u00fctzt dieses die Pralinen gegen \u00e4u\u00dfere Einfl\u00fcsse, wie Feuchtigkeit, Bakterien etc. Sie werden in einem K\u00fchlraum bei Temperaturen zwischen 0\u00b0C und + 7 \u00b0C gelagert. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-5165","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Ovidias \u2013 Antworten auf h\u00e4ufig gestellte Fragen<\/title>\n<meta name=\"description\" content=\"Bei Ovidias beantworten wir Ihre h\u00e4ufig gestellten Fragen zu unseren Pralinen, zum Versand oder zu Bestellungen. Z\u00f6gern Sie nicht und fragen Sie uns!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ovidias.com\/de\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Ovidias \u2013 Antworten auf h\u00e4ufig gestellte Fragen\" \/>\n<meta property=\"og:description\" content=\"Bei Ovidias beantworten wir Ihre h\u00e4ufig gestellten Fragen zu unseren Pralinen, zum Versand oder zu Bestellungen. Z\u00f6gern Sie nicht und fragen Sie uns!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ovidias.com\/de\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Ovidias\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-13T11:27:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1598\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"13\u00a0Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ovidias.com\/de\/faq\/\",\"url\":\"https:\/\/www.ovidias.com\/de\/faq\/\",\"name\":\"FAQ | Ovidias \u2013 Antworten auf h\u00e4ufig gestellte Fragen\",\"isPartOf\":{\"@id\":\"https:\/\/www.ovidias.com\/de\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.ovidias.com\/de\/faq\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.ovidias.com\/de\/faq\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-300x240.jpg\",\"datePublished\":\"2025-04-03T10:01:53+00:00\",\"dateModified\":\"2026-02-13T11:27:33+00:00\",\"description\":\"Bei Ovidias beantworten wir Ihre h\u00e4ufig gestellten Fragen zu unseren Pralinen, zum Versand oder zu Bestellungen. Z\u00f6gern Sie nicht und fragen Sie uns!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ovidias.com\/de\/faq\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ovidias.com\/de\/faq\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/www.ovidias.com\/de\/faq\/#primaryimage\",\"url\":\"https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-300x240.jpg\",\"contentUrl\":\"https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-300x240.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ovidias.com\/de\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ovidias.com\/de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ovidias.com\/de\/#website\",\"url\":\"https:\/\/www.ovidias.com\/de\/\",\"name\":\"Ovidias\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.ovidias.com\/de\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ovidias.com\/de\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.ovidias.com\/de\/#organization\",\"name\":\"Ovidias\",\"url\":\"https:\/\/www.ovidias.com\/de\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/www.ovidias.com\/de\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.ovidias.com\/wp-content\/uploads\/2025\/03\/logo-ander-formaat-2.png\",\"contentUrl\":\"https:\/\/www.ovidias.com\/wp-content\/uploads\/2025\/03\/logo-ander-formaat-2.png\",\"width\":500,\"height\":200,\"caption\":\"Ovidias\"},\"image\":{\"@id\":\"https:\/\/www.ovidias.com\/de\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ | Ovidias \u2013 Antworten auf h\u00e4ufig gestellte Fragen","description":"Bei Ovidias beantworten wir Ihre h\u00e4ufig gestellten Fragen zu unseren Pralinen, zum Versand oder zu Bestellungen. Z\u00f6gern Sie nicht und fragen Sie uns!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ovidias.com\/de\/faq\/","og_locale":"de_DE","og_type":"article","og_title":"FAQ | Ovidias \u2013 Antworten auf h\u00e4ufig gestellte Fragen","og_description":"Bei Ovidias beantworten wir Ihre h\u00e4ufig gestellten Fragen zu unseren Pralinen, zum Versand oder zu Bestellungen. Z\u00f6gern Sie nicht und fragen Sie uns!","og_url":"https:\/\/www.ovidias.com\/de\/faq\/","og_site_name":"Ovidias","article_modified_time":"2026-02-13T11:27:33+00:00","og_image":[{"width":2000,"height":1598,"url":"https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"13\u00a0Minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.ovidias.com\/de\/faq\/","url":"https:\/\/www.ovidias.com\/de\/faq\/","name":"FAQ | Ovidias \u2013 Antworten auf h\u00e4ufig gestellte Fragen","isPartOf":{"@id":"https:\/\/www.ovidias.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ovidias.com\/de\/faq\/#primaryimage"},"image":{"@id":"https:\/\/www.ovidias.com\/de\/faq\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-300x240.jpg","datePublished":"2025-04-03T10:01:53+00:00","dateModified":"2026-02-13T11:27:33+00:00","description":"Bei Ovidias beantworten wir Ihre h\u00e4ufig gestellten Fragen zu unseren Pralinen, zum Versand oder zu Bestellungen. Z\u00f6gern Sie nicht und fragen Sie uns!","breadcrumb":{"@id":"https:\/\/www.ovidias.com\/de\/faq\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ovidias.com\/de\/faq\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.ovidias.com\/de\/faq\/#primaryimage","url":"https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-300x240.jpg","contentUrl":"https:\/\/www.ovidias.com\/wp-content\/uploads\/2026\/02\/ballotin_verpakking-300x240.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ovidias.com\/de\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ovidias.com\/de\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/www.ovidias.com\/de\/#website","url":"https:\/\/www.ovidias.com\/de\/","name":"Ovidias","description":"","publisher":{"@id":"https:\/\/www.ovidias.com\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ovidias.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/www.ovidias.com\/de\/#organization","name":"Ovidias","url":"https:\/\/www.ovidias.com\/de\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.ovidias.com\/de\/#\/schema\/logo\/image\/","url":"https:\/\/www.ovidias.com\/wp-content\/uploads\/2025\/03\/logo-ander-formaat-2.png","contentUrl":"https:\/\/www.ovidias.com\/wp-content\/uploads\/2025\/03\/logo-ander-formaat-2.png","width":500,"height":200,"caption":"Ovidias"},"image":{"@id":"https:\/\/www.ovidias.com\/de\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.ovidias.com\/de\/wp-json\/wp\/v2\/pages\/5165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ovidias.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ovidias.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ovidias.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ovidias.com\/de\/wp-json\/wp\/v2\/comments?post=5165"}],"version-history":[{"count":9,"href":"https:\/\/www.ovidias.com\/de\/wp-json\/wp\/v2\/pages\/5165\/revisions"}],"predecessor-version":[{"id":7565,"href":"https:\/\/www.ovidias.com\/de\/wp-json\/wp\/v2\/pages\/5165\/revisions\/7565"}],"wp:attachment":[{"href":"https:\/\/www.ovidias.com\/de\/wp-json\/wp\/v2\/media?parent=5165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}