Privacy and cookie policy

The website is accessible via the address, hereinafter referred to as "Website", operated by Praliweb Ltd., with registered office at 3730 Hoeselt, Industrielaan 26, Belgium, listed in the KBO under the number 0607.968.581, hereinafter referred to as "Praliweb".

1. Responsible for the processing

Praliweb takes responsibility for the processing of the personal data on her Website. Praliweb, as a Belgian company, complies with the Belgian "Law 30 July 2018 on the protection of individuals with regard to the processing of personal data".


2. Collected personal data

2.1. Data that you share with us

During your purchase on the Website, during registration to the newsletter: name and surname, place of residence, company, contact info (email, phone, mobile, fax).

2.2. Data that are automatically collected

Certain data will be collected through cookies. A “cookie” is a small text file that is sent from the server of Praliweb and is stored the hard drive of the User’s computer. See point 9 for the cookie policy. Some data can also be collected without being stored in cookies. These data may only be consulted by Praliweb and only during the visit of the Website. They are: 1°) address TCP/IP 2°) the type and version of your navigation system 3°) the last window opened on internet. 4°) surfing behaviour, 5°) the data of and the time you visit our website 6°) the time you spend on our website.

2.3. Personal data communicated by commercial partners

In this hypothesis, the commercial partners of Praliweb guarantee to Praliweb that they have actually received the authorisation to communicate these personal data.


3. Purposes of the processing of data

3.1. General purposes

The personal data are collected to:

- offer the User the services of the Website;

- allow a market research in order to improve the technical and content quality of the Website;

- provide information to the User, sending an email with the different offers that might interest them. manage the technical administration of the Website;

- after making the data anonymous, compile statistics or carry out surveys regarding the number of visits to the various sections of the Website;

- display personalised advertisements.

3.2. Direct marketing and communication to third parties

The User's personal data will be kept strictly confidential and will under no circumstances be disclosed to third parties or used for direct marketing purposes, unless Praliweb has obtained the express prior consent of the User ("opt-in") at the time of registration. This consent can be revoked at any time free of charge, without justification, by sending an email to Praliweb at the e-mail address or by using the "Contact Us" section on the Website.

3.3. Serious violations

At the User's request, his or her data can be provided to the Justice Department in the event of serious violations of the rules of conduct.


4. Duration of data retention

All the personal data is held as long as necessary for providing the Services by Praliweb.


5. Rights

The User has the right at any time and free of charge to inspect his personal data, to correct or change them or to have them removed or transferred and this by sending an email to Praliweb at the e-mail address or by using the "Contact" section on the Website or by letter to private company Praliweb Ltd. with registered office at 3730 Hoeselt, Industrielaan 26, Belgium, provided that a copy of the User's identity card is enclosed. The User is completely free to or to not communicate his personal data to Praliweb. He should be aware, however, that certain services may be refused if he does not enter his personal data on the order form and that he is solely responsible for the accuracy of the data he communicates to Praliweb. The User may exercise his right to object to the processing of his personal data for serious and legitimate reasons by sending an email to Praliweb at the email address or by using the "Contact" section of the Website. However, he may not object to the processing of his personal data if such processing is necessary for the performance of contractual obligations. In the case of removal, you may also request that we limit the processing of your personal data.


6. Sharing with third parties

Praliweb transfers certain personal data to Google inc. Hotjar, Cloudflare, Facebook, LinkedIn. Google Inc., Cloudflare, Facebook and LinkedIn are third party service providers outside the European Economic Area ("EEA"). To ensure an adequate level of protection of your personal data, we require our third party service providers to comply with one of the transfer mechanisms specified in the GDPR and approved by the EU Commission. As such, Google Inc., Facebook, LinkedIn and Cloudflare make use of the European Commission's standard contractual clauses. In addition, Facebook also invokes adequacy decisions of the European Commission if necessary.


7. Security and confidentiality

Praliweb does everything to protect as much as possible the data of her Users. Praliweb has developed technically and organisationally appropriate security measures in order to avoid the destruction, loss, forgery, modification, forbidden access and mistaken communication to third parties as well as every other unauthorized processing of the collected personal data. Praliweb may never be held liable for any direct or indirect damage that results from a wrong or illegal handling of the personal data by a third party. Praliweb warns you that the Website can include links, hyperlinks or references to other websites, that are not controlled or managed by Praliweb and to which this Privacy Policy does not apply. Praliweb is not liable for the content of these websites, or for the offers, products and services offered by those. Praliweb advises you to carefully read the Privacy Policy of every website that you visit, given that these rules can differ from the present Privacy Policy.


8. Cookies

A "cookie" is a small text and number file that is stored by Praliweb in the User's browser or on the hard drive of that User's computer. The information stored on these cookies can only be read by Praliweb. Cookies and similar technologies do not allow the systematic collection of data that could identify the Users of the Website. They only help Praliweb to improve the functioning of the Website, to understand the interests of the Users and to measure the effectiveness of the content of the Website. As a result, the cookies enable a better User experience when visiting the Website and enable the targeted optimisation of the Website. Cookies allow an easier and more pleasant consultation of the Website.

8.1 Information on the use of cookies by Praliweb

The Praliweb website uses cookies and similar technologies to distinguish the User preferences of one User from those of another User of the Website. Due to recent legislative changes, all Websites targeting certain parts of the European Union are required to obtain the User's consent to the use or storage of cookies and similar technologies on computers and/or mobile devices. This cookie policy provides clear and complete information about the cookies Praliweb uses and their purpose. As soon as you visit our Website you will be asked for permission to place the different categories of cookies we use.

8.2 Types of cookies

Cookies can be subdivided according to their origin, their function and their lifespan.

- Strictly necessary cookies: These cookies are necessary for our website to work correctly and are therefore placed without your consent. For example, we use them to remember your privacy settings, to let you log in to our website or to block access to secure parts of our website. We do not collect personal data with these cookies and never pass on the collected information to third parties. Click on "Cookie details" for an overview of all cookies that are strictly necessary.

- Statistical cookies: We naturally want to continue to improve our website and services. Statistical cookies are a useful tool in this respect. They provide us with information such as the number of visitors to our website, which pages are the most popular, and so on. However, we never place them without your permission, but would of course appreciate it if you would give us your permission. Click on "Cookie details" for an overview of all the statistical cookies that third parties and we would like to place.

- Marketing cookies: Marketing is of great added value for any company. We are happy to display advertisements or products based on your interests and preferences. Marketing cookies allow us to collect information about your interests and determine which ads or products are most relevant to you. Click on "Cookie Details" for a full overview of the marketing cookies placed by us and third parties.

- First party cookies are those cookies placed by a Website currently visited by the User (e.g. cookies placed by

- Third party cookies: These are cookies that are placed by a different domain name than that of the Website visited by the User. If a User visits a Website and a third party places a cookie via that Website, then this is a third-party cookie (e.g. cookies placed by Google, Twitter and Facebook).

8.3. User consent

When you visit our website for the first time, you will be asked via our cookie alert whether you wish to accept our cookies. Cookies can also be blocked by activating the browser setting that allows you to refuse the placing of cookies. However, if the browser settings are used to block cookies, access to (certain parts of) the Website may no longer be possible. Please read this cookie policy carefully for more information about this. If the User wishes to withdraw his or her consent at any time, he or she must delete his or her cookies by means of the browser settings. For further information about deleting or blocking cookies please visit: Changing the browser settings Web browsers allow you to change cookie settings. These settings can usually be found in the 'Options' or 'Preferences' menu of the web browser. To better understand these settings, the following links may be useful. If not, consult the 'Help' function in the web browser for more details.

Cookie settings in Internet Explorer

Cookie settings in Microsoft Edge

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari

8.4. More information about cookies

Useful information about cookies can be found at: The association of digital marketers has drawn up a guide to online behavioural advertising and online privacy which can be found here:

8.5. What cookies does Praliweb use on


9. Applicable law and jurisdiction clause

This Privacy Policy shall be governed, interpreted and implemented in accordance with Belgian law, which shall apply exclusively in the event of any dispute. The courts of the judicial district of Tongeren (Belgium) have exclusive jurisdiction to adjudicate any dispute that may arise from the interpretation or implementation of this Privacy Policy.


10. Other stipulations

10.1. Acceptance

By accessing the Website and at the latest at the time of ordering, the User accepts all the provisions of this Privacy Policy and agrees that Praliweb collects and processes his or her personal data in accordance with this Privacy Policy.

10.2. Contact

For any additional information or comments regarding this Privacy Policy, please contact Praliweb at the following address: Praliweb Ltd., with registered office at 3730 Hoeselt, Industrielaan 26, Belgium or at If you have a complaint about the processing of your personal data by us, you can always contact us at If you remain dissatisfied with our response, you are free to lodge a complaint with the competent data protection authority, the Belgian Data Protection Authority. For more information, go to Any communication from Praliweb to the User is made via the Website or by e-mail to the User.